Career Summary
Private Sector
WILLIAMS SONOMA,
INC. 2005
Pottery Barn,
Leesburg Outlet. Leesburg, Virginia
Assistant Manager/ Stock Manager
(Optional
Practical Training)
-Assisted the General Manager in the store’s supervision, managing 20 sales associate and stock/warehouse personnel,
focusing on the achievement of financial goals for the store and assuring the execution of processes and procedures as part
of the quality improvement program initiated by the new management.
EF EDUCATION
2005
Operations,
Cambridge, MA
(Optional
Practical Training)
-Responsible
for documentation and visa processing for approved Au Pairs from Europe and Latin America.
HULT INTERNATIONAL
SCHOOL OF BUSINESS 2004
MBA Fellowship, Cambridge, MA
• Provided guidance and assistance to MBA candidates in
the preparation of effective applications and related materials, successfully contributing to the Recruitment Department’s
selection and enrollment process of new students for the MBA program.
PEPSI BOTTLING GROUP 2002-2003
Operations
and Manufacturing Internship, Mexico City
• Reporting directly to the Vice President of Operations, performed research
and consulting work on supply chain management providing cost-saving recommendations on transportation and distribution initiatives.
KALTEX
LOGISTICS 2003
Strategic Project Coordinator, Tlalnepantla, Edomex
• Conducted literature searches and reviews
of specific subject and design research for internal and external assessment projects, providing recommendations and advise
to the CEO
• Developed a key-performance-indicators-based information system aimed to provide organizational visibility
for the decision making process and to integrate the information from the company’s administrative and operational departments.
•
Dutifully coordinated all the departments’ performance reports, analyzed the company’s results and elaborated
monthly reports for the CEO identifying opportunities for improvement
• As the CEO's internal auditor and representative
successfully contributed to Kaltex Logistics’ ISO-9001-2000 certification
TMM LOGISTICS 2001-2002
Client
Services Representative, Mexico City
• Achieved a 30% growth in the units’ total international sales in the
Triple Crown International RoadRailer project (import, export).
• Successfully launched the domestic RoadRailer service
in the Mexican market, developing new major accounts that represented 60% of the business. (Pepsico, Pepsi Bottling Group,
DuPont, Unilever, among others).
• Implemented a shipper-consignee information system to provide visibility of shipments
on transit, allowing PBG to achieve efficient inventory levels.
• Initiated a time/movement study to improve efficiencies
at PBG’s docks, achieving an 80% equipment utilization improvement.
• As the Pepsico/PBG account manager,
efficiently collaborated in the design of dedicated fleet and Over-the-Road projects, successfully negotiating and closing
a contract for Pepsico’s national distribution.
MSAS GLOBAL LOGISTICS 1999-2000
Transborder Manager, Mexico
• Designed, developed and implemented a land and air freight-forwarding import/export project for the NAFTA region
for the Mexico City, Guadalajara, Monterrey and Laredo Terminals, achieving 50% sales average growth in 3 months.
•
Established standard operational procedures and performed supplier evaluation study, improving rate negotiations and discounts
to achieve an overall 100% cost reduction with most transportation suppliers.
• Compiled a transportation manual
selected for publication by the ANIERM (National Importers and Exporters Association of Mexico).
• As the representative
of the company, actively participated in the American Chamber of Commerce’s monthly meetings.
SCHNEIDER NATIONAL,
INC. 1998-1999 International / Domestic Regional Account Manager, Tlalnepantla, Edomex
• Identified and closed business
consistent with customer needs, marketing strategy and budget, maintaining growth of existing accounts and developing new
accounts, achieving a 50% increase sales in the region
• Successfully negotiated past-due accounts receivables with
lost accounts, managing to reactivate them and make them profitable achieving sales for over 2Ml USD.
• Partnered
and collaborated with Mexican carriers to develop new accounts (e.g. Fritolay) worth over 3ML USD in revenue annually.
•
Collaborated with the operations department to implement dedicated operations with account such as Ralston Purina, and Corfuerte
which increased over 15% in total revenue.
• Contributed to the design and implementation of Schneider National’s
International Shipments Trailer Detention Policy for import/export operations
CENTRAL TRANSPORT INTERNATIONAL 1997-1998
Customer Service Manager, Mexico City
• Diligently resolved customer challenges and complaints through proactive
investigation of issues improving customers’ retention by 100%
• Improved the coordination of import/export
shipments with Mexican carriers by defining communication processes and operational procedures with customs brokers and border
terminals.
• Proactively designed and implemented a customer database and customer profiles as part of my CRM initiative
Public Sector
MEXICO CITY LOCAL COUNCIL, 1996-1997
Head of Advisors
- Head of Advisors for Ernesto Canto, former Olympics Gold Medalist and Local Representative to the City Council,
1st Legislature.
- Appointed to the Vice President of the Local Public Administration Committee, actively participated in the analysis
of initiatives such as the Citizens’ Council and the Local Public Administration
Law.
- Responsible for media communications.
MINISTRY OF THE INTERIOR, 1995
External Advisor,
Mexico City
PARTIDO REVOLUCIONARIO
INSTITUCIONAL, 1992-1994
Advisor, Mexico City.
EDUCATION
Masters in Business Administration (MBA), Hult International School of Management-Cambridge, MA-2004, Graduated in Consulting Management
Diploma in Supply Chain Management/SCOR,
Universidad Iberoamericana-Mexico City 2002.
Certified as International Relations Professional with the thesis “Supply
Chain Management as a Competitive Advantage for the Global Market”, México-2003.
Bachelors Degree in International Relations, Universidad Nacional
Autonoma de Mexico - México-1993.
High School.
American School Foundation A.C., Mexico City 1987.
EXECUTIVE
EDUCATION
• Organizational
Behavior Executive Development, Microeconomics, Managerial Accounting, ITAM
• Political Analysis. Universidad Iberoamericana.
•
Safety and Security. DuPont Mexico.
• Warehousing
and transportation. Global Training Center.
•
Root cause Analysis. DuPont Mexico.
• Basic
Course on customs clearance procedures. Mancera, Ernst & Young.
• Finances for Non-Financial Executives. ITAM.
• Course
on Blocking and Bracing for Intermodal Cargo. Union Pacific.
• Balance scorecard, ITAM.
• Fleet
Management. Kansei.
PROFESSIONAL AFFILIATIONS
·
Member of the Council of Supply Chain
Management Professionals, New England Roundtable 2004-5
·
Member
of the National Society of Hispanic MBAs (NSHMBA) 2004-5
- Member
of the Project Management Institute
